Form Processing

Form processing involves data capture of a form. The customer will provide the data by means of images, which is like a database i.e., fields and records concepts. Instead of image some time customers will provide the input data in paper format.

We have taken up the following BPO projects for our end client in US. Experienced team members undertake both the software development and data keying.

Health Insurance Claim Forms

We are presently working on US based end client project on Medical Insurance Billing (Health Insurance Claim Forms—HCFA & UB92). The process of work involves in downloading the insurance files in TIFF format from FTP. We are connected through 1MBPS Broadband line which helps in faster downloads and uploads. After distribution and successful completion of data capturing and processing the same is uploaded to the client’s FTP in the specified TAT (Turn Around Time). Saven technical team developed the software required for the entire project. The front end is developed in Visual Basic and MS SQL is the database. Various reports as required by client are generated. After initial test phase for two months and client satisfaction, the project is into the fourth year of billing work.

Indexing Project

This project comprises of data capturing from scanned images of an Insurance company in US. The data to be captured are Policy Number, File or Title Number, Name of the person or company that the land is VESTED IN, County or Town in which the land is located from the first six pages of the scanned document. After the data capture and quality process the final output is couriered to client through CD’s

Freight Insurance

The US client is a freight audit and payment company which contracts with clients to process and pay freight invoices, this project comprises of data capture from scanned images for different freight invoice companies. The input data is downloaded from the client’s FTP site and the TAT (turn around time) is 12hrs. The steps for data capturing involves name of the freight company, Purchase order number, Invoice number, Carrier number, Carrier name, Total weight, Total amount, Date of invoice, Shipper company, Consignee name, address and all their related information.

The image file consists of sequential groups of three different types of documents. The first image in a group is the carrier’s invoice. Following the invoice is a bill of lading and finally there is a delivery receipt. Each invoice image is data capture to generate one data record (one row in the EXCEL spreadsheet). More specifically, one row in the Excel file will have data elements obtained from the invoice.

The image file is processed using coding instructions provided by the client; data elements on the bills are key entered. After resolution of verification discrepancies, an interim Excel spreadsheet csv file is prepared, one row per bill.